Help

Response within 2 business days.

• Account and sign-in

  Sign-in, password, profile information.

• Using the app

  A question about how a feature works.

• Report an issue

  A bug or unexpected behaviour.

• Mapping and routes

  An error or a doubt about the map, a route, a structure.

• Subscription and billing

  A question about your plan, a payment, an invoice.

• Data to correct

  Information on La Chaîne or the map that needs correcting.

• Other request

  Any other request that doesn't fit the categories above.